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Chat and Self Service Switch

Technology Service Desk

Live Tech Support

Note: Live Support CANNOT be used to reset passwords

 

Self-Service Portal

Southern Employees: To check the status of your service tickets, login with your Southern email address (first.last@southernwv.edu) and email password. Click HERE to download "How to use the Self-Service Portal" documentation.
Email Address:
Password:

Live Phone Support

 

Call extension 4357 (on campus) or 1-866-614-5019 (off campus) 24 hours / 7 days a week

 

NOTE: For Password Resets, please call the Technology Service Desk for immediate assistance.

 

Complete the following form to make a technical support request

or to report an incident and a ticket will be created for you.