SWVCTC Alert: Friday students, due to the imminent threat of severe winter weather expected to begin in the morning hours on Friday, February 6, 2026, classes scheduled to meet in person on this date will not meet on campus. Please monitor your Southern email and BrightSpace (where applicable) for any additional information or instructions from faculty regarding virtual class meetings and/or assignments.

IT Help Desk

Welcome to the Helpdesk Portal

Please submit a ticket below and enter your request or issue as completely as possible.  This way we can more effectively assign the ticket and complete your request in a timely manner.

If you would like to speak to someone please call (304)896-7474 between the hours of 8:00am and 5:00pm Monday through Thursday.  You can call this number after 5:00pm or on Friday through Sunday and leave a detailed message and a ticket will automatically be created on your behalf.  When reviewed, it will be forwarded to the appropriate office.

You may also send an email to  and a ticket will automatically be created.  When reviewed, it will be forwarded to the appropriate office.

Password Reset Instructions

Submit a Help Desk Ticket


    Helpful Links

    Password Reset/Multi-Factor Authentication

    Multi-Factor Authentication Instructions

    Password Reset Instructions

    Account Setup Instructions for New Students