IT Help Desk
Welcome to the Helpdesk Portal
Please submit a ticket below and enter your request or issue as completely as possible. This way we can more effectively assign the ticket and complete your request in a timely manner.
If you would like to speak to someone please call (304)896-7474 between the hours of 8:00am and 5:00pm Monday through Thursday. You can call this number after 5:00pm or on Friday through Sunday and leave a detailed message and a ticket will automatically be created on your behalf. When reviewed, it will be forwarded to the appropriate office.
You may also send an email to firstname.lastname@example.org and a ticket will automatically be created. When reviewed, it will be forwarded to the appropriate office.
Submit a Help Desk Ticket
Self Service Password Reset
You MUST register with the self-service password reset service before you can reset your password. Self-Service Password Reset Service Registration
If you do not know your ID, username, or INITIAL password, please click HERE.
Reset your forgotten password
Unlock your locked out account