SWVCTC ALERT: Today (2-23-26) will be a remote day for Southern WV Community & Technical College. Employees will work from home. Classes will be held virtually. This is an update from the 3-hour delay issued earlier. Weather conditions have not improved at this point, and we want all of the students, faculty, and staff to be as safe as possible during this winter weather situation.

IT Help Desk

Welcome to the Helpdesk Portal

Please submit a ticket below and enter your request or issue as completely as possible.  This way we can more effectively assign the ticket and complete your request in a timely manner.

If you would like to speak to someone please call (304)896-7474 between the hours of 8:00am and 5:00pm Monday through Thursday.  You can call this number after 5:00pm or on Friday through Sunday and leave a detailed message and a ticket will automatically be created on your behalf.  When reviewed, it will be forwarded to the appropriate office.

You may also send an email to  and a ticket will automatically be created.  When reviewed, it will be forwarded to the appropriate office.

Password Reset Instructions

Submit a Help Desk Ticket


    Helpful Links

    Password Reset/Multi-Factor Authentication

    Multi-Factor Authentication Instructions

    Password Reset Instructions

    Account Setup Instructions for New Students